Signing in to the practice environment for the new Trader Support Service

If this is your first time signing in, the primary user for your account on the outgoing service must reset their password before using the practice environment.

  1. Open this link: https://tt.nc-tss.uk/portal/
  2. Select Sign in
  3. Select I have forgotten my password
  4. Enter the email address you use for the outgoing service and select Send email
  5. Select the secure link sent to your email
  6. Complete the multi-factor authentication (MFA)
  7. Create and confirm your new password
  8. Sign in again using your new password

You should set up permissions for the Trader Goods Profile (TGP) and Goods Vehicle Movement Service (GVMS), if you intend to use these services.

Practice environment functionality

The practice environment emulates the new Trader Support Service, however some functionality is different from the live service.

What's available

  • entry summary notifications (ENS)
  • simplified declarations via roll-on roll-off (RoRo)
  • entry in declarant's records (EIDR)
  • pre-lodged standard declarations via RoRo
  • supplementary declarations via RoRo

What's not available

  • any declaration journeys not listed above, including Export and Transit declarations
  • payment functionality does not mirror the live service - no payments will be taken or processed
  • changes to your business profile will not be carried forward to the new Trader Support Service